Dan Wierzba
Central Inside Sales
The material handling industry and Steel King Industries have changed dramatically over the past three decades, but one thing that hasn’t changed is the need of companies like Steel King to help customers get the ideal storage system.
For more than 28 years, Steel King’s Dan Wierzba has helped design such systems. It’s a job he loves, but hadn’t thought about in his younger days, noting that many people today still don’t understand the breadth of the material handling industry. Becoming an architect was one of his interests, which he got a taste of in high school drafting classes, where he gained a working knowledge of blueprints and design.
While he’s not an engineer, he has a deep knowledge of how various racking systems and storage products can be the best solution for a customer’s needs. Combined with great communication skills and a keen sense of how to work with people in various situations, he’s enjoyed a great career at Steel King – skills which have helped keep the company in the forefront of its material handling sector.
We asked Dan to describe his role at Steel King, and to share some insights about the company and its place in the industry.
What’s a day at work like for you?
I spend the majority of my typical day communicating and answering questions for our distributor salespeople, along with providing quotations to them for our various product lines. In addition, I work with our engineering group to correctly design and quote rack systems and also work with order entry to get orders entered into our system. Every day is different.
What skills does someone in your role need?
There are five skills that are key to my work:
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- Good communication skills, whether it be on the phone, in person or via email. I need to work with people within the walls of Steel King, as well as outside vendors and distributor salespeople.
- A good sense of humor. Things will not always go the way you think they will, so having a good sense of humor to deal with it all is a plus. It’s also important in working with people who have various skill sets.
- I deal with many different people – from entry-level positions to highly technical engineers, so I have to be able to adapt my techniques in communicating with whomever that may be.
- Good math skills. I use math skills in many things that I do each day, whether it be simply doing quantity takeoff counts on a project, to calculating more technical needs.
- Knowledge of working in Microsoft Office (Excel, Word, Outlook, etc.).
What has kept you motivated to stay with the company for so long?
I really enjoy the variety of what my job entails, as it seems like no two days are ever the same. One day it might be very technical in working through a quotation request, to another day being much simpler needs of just trying to get an order into our system. It also has been very rewarding to see how our company has grown over the years, not only with quantity of people, but in our processes and capabilities.
I also enjoy the relationships I have built with some of the distributor salespeople with whom I have worked with over the years, while I help them solve their storage problems.
How has your role and work changed over the years?
When I started everything was much more manual. We used to hand-write all of our quotes and orders, then turn them over to someone who typed them up on a typewriter and physically mailed them out. Shortly after I started, we purchased a fax machine and that was a huge step in communication, especially as far as quotes and purchase orders are concerned. Receiving or sending quotes and purchase orders within the same day became a reality.
I used to spend more of my day on the phone, people had to call for everything they needed. Now, digital communications are important, such as for someone being able to take a photo of something with their cell phone and emailing or texting it.
What are some of the biggest challenges you’ve faced while working here?
Probably the stress of doing what we do each day, while trying to obtain and provide needed information both ways in the chain of events that a project goes through. Like any occupation, there will be stressful days trying to work through a situation with deadlines and expectations, and other days when I can secure an order and sit back for just a few minutes to feel good about what I’ve accomplished.
Based on your work, how have you seen Steel King evolving over the years?
Absolutely we’ve evolved, not only in the products that we provide but also in our internal systems. Our manufacturing processes – especially our boltless style racking product line – probably has seen the most automation in manufacturing over the years. Those advancements would include automation in the painting process, robotic welding and handling of material in general while manufacturing, all for the betterment of the end product. By continually improving our processes, it’s allowed us to have probably have the best boltless style racking product line in the industry that includes a fully closed tubular design and durable powder coat paint finish.
From your perspective, how has the industry changed over the years?
Because consumers want everything more quickly than in the past, warehousing and storage rack systems need to accommodate this demand, which requires smarter systems. Racking systems over the years have become much larger and taller, as real estate is becoming more expensive. Automation is also a requirement with many storage facilities now as warehouses are more complex to meet the quicker needs.
Steel King is very involved with industry organizations like RMH, MHEDA and so on, which I believe keeps us on the cusp of all of the latest trends in the market, both from the consumer needs and our manufacturing advancements.
What advice would you give to someone just starting at the company?
The material handling industry has huge opportunities available for someone who wants to put in the time to better themselves. I believe it all starts with building relationships within the industry and with distributors and their customers, as deep down these people are striving to have someone help them solve their storage problems, but they need someone who is willing to teach them and they can place their trust in. The more you build their trust, hard work builds success in what you can accomplish.
What did you want to be growing up?
As a child I wanted to be a firefighter like one of my uncles or an architect like (dating myself here) Mr. Brady on “The Brady Bunch” TV series.
What’s the best advice you were ever given?
Continue to be humble, no matter how great you think you are. If you need to continuously tell people how great you are at something, you probably aren’t that good at it. If you’re truly good at something, people will take notice and gladly compliment you along the way.
Who have you looked up to in your career?
In my years here at Steel King, there are two people who I have looked up to:
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- Garry Grzesiak, who retired from here several years ago was a design engineer. He worked at Steel King from its inception and eventually. Garry was a no-nonsense kind of guy who came to put in a hard day’s work every day and was self-taught in many ways. I always found Garry to be an excellent source of knowledge and willing to go the extra mile if I was willing to do the same.
- Kevin Curry, who also retired from Steel King a few years ago, was one of our national account managers. He put in countless hours on weekends and evenings to sell our products, with some of the largest known domestic and international companies out there.I always felt like Kevin had the keen ability to build many relationships throughout his career, relationships that allowed his contacts to trust him and prosper their companies. These relationships that Kevin built over the years, clearly allowed him to reap the benefits for our company and him personally, which I admire.
What do you do away from work? (hobbies, volunteering, etc.)
I bike 3-4 times a week and enjoy it not only for exercise, but also to just get out and see what’s going on in the community. I enjoy working in my yard, as I find it very relaxing for the mind. I also enjoy collecting sports memorabilia and attending local and state sporting events.
I believe that everyone should find the time to volunteer for something that they enjoy doing, as communities need volunteers to keep programs running. I personally find volunteering very rewarding and have volunteered over the years for Special Olympics, teach Junior Achievement classes, coach youth sports and mentor middle school and junior high students.
Something most people don’t know about you?
I have been a girls’ assistant high school basketball coach for the past seven years. I enjoy coaching youth sports and have done so now for the past 18 years. I first started by coaching our son in flag/tackle football, league/travel baseball and travel basketball, while also coaching our daughter in league softball and travel basketball. I was asked seven years ago to join the girls’ high school team here in Stevens Point and have entered my seventh year this summer. Keeps me extremely busy during the winter months, as I spend 6-7 days a week in a gym somewhere, but it also helps the winter months fly by faster.
Family info:
My wife Tammy and I have been married for almost 34 years and have a son and daughter. Our son attended college for two years and currently works full time at Menards, but will be going back to school this fall. Our daughter will soon be starting her third year of college at UW-La Crosse and is planning a career in the medical field, hopefully in radiation therapy. We have a 2-year old goldendoodle dog named Cooper that keeps us well entertained.
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